Zoom applications update regularly, approximately once a month.
To ensure Zoom meeting security and availability of the latest meeting tools, you will often need to update your Zoom application.
If using a Omnia Windows device on which Zoom was installed via Omnia’s Software Center
If the Zoom Windows application was installed via Omnia’s Software, not directly from Zoom’s download page, updating requires a couple of extra minutes. Therefore it is urgent that to always join meetings early so there will be time to update if necessary.
The Zoom application must be updated when an update notification appears during the Zoom meeting joining phase. For example:
or
Note! There is no need to contact and wait for IT to help, instead perform the update yourself using these instructions:
1. Open the Software Center –application.
2. Click the Applications –button, then click the Zoom application icon.
3. Click the Install –button to start the update. If the update fails, wait one minute and click the Retry –button.
4. The update is complete when the Status has changed to Installed.
The update was successful. Start the Joining a Zoom meeting process again.
If using a personal Windows or Mac device (or an Omnia Windows device on which Zoom was installed via Zoom’s download page)
The Zoom application must be updated when an update notification appears during the Zoom meeting joining phase.
1. Click the Update –button to see more information about the update. For example:
2. Click the Update –button to start the update. For example:
The Zoom application will update.
3. After the update, start the Joining a Zoom meeting process again.
If using a mobile device
The Zoom application must be updated when an update notification appears during the Zoom meeting joining phase.
1. Tap the Update –button to update the Zoom mobile application.
2. After the update, start the Joining a Zoom meeting process again.